11 November 2021

How to Track Contingent Workforce Compliance With a VMS System

Wayne Burgess
Wayne Burgess

Contingent workforce management is a complex and highly-strategic business practice that’s absolutely crucial for any organization which wants to optimize its use of nontraditional workers to achieve their overall workforce strategy.

Through the augmentation of traditional employment models, companies can use contingent workers to become more flexible, access hard-to-find skills and fill positions quickly - all while saving significant amounts of money.

Yet, despite the many benefits that the contingent workforce can bring to organizations, it can also introduce new challenges and risks to a business when it’s not managed correctly. That’s why a well strategized contingent workforce management program is so essential. 

With that in mind, this blog will look at some of the risks that come with a contingent workforce and how businesses can use a vendor management system (also known as a VMS, VMS system or VMS software) to track contingent workforce compliance. 

Let’s start with a look at some of the risks associated with a contingent workforce. 

The risks involved in managing a contingent workforce

Managing your contingent workforce is complex. It requires the creation of a contingent workforce management program, and with it comes thousands of data points, hundreds of non-employee workers and the management of various vendors or staffing agencies

When all these factors aren’t managed correctly, risk begins to seep into your business. When your company lacks visibility and control over its contingent workforce, high costs, low workforce quality, poor vendor choices and process inefficiencies will begin to impact the profitability of your company. 

Even worse, you could fall foul of compliance laws, which can result in hefty fines, lawsuits and penalties.

Business risks associated with contingent workforce compliance

Non-employee worker misclassification occurs when a business incorrectly identifies the relationship between their organization and the contingent worker. These regulations change depending on where your business is located. 

There are a range of different compliance issues that represent risk for businesses, including:

  • Misclassification - Workers are misclassified accidentally. 
  • Alleged willful misclassification - A company misclassified their worker, knowing full well they are performing a different role.
  • Co-employment - When a contractor is retained by multiple employers.

Falling foul of contingent worker misclassification can result in hefty fines, lawsuits and penalties for a business. 

You can find more information on the laws in your local area, or country, by visiting the website of your local authority - with many having online tests to help your business ensure it is complying with the laws.

Using a vendor management system to track contingent workforce compliance

One of the most effective ways to ensure your business is compliant with workforce classification laws, is to implement a vendor management system into your company’s contingent workforce management program. 

In fact, there are a huge number of additional areas of compliance risk, beyond misclassification, that a VMS can help your business manage. These include contractual adherence, insurance maintenance, adherence to health and safety requirements, adherence to company policies and so much more. 

So, what is a VMS?

A VMS system is a cloud-based platform that enables businesses to manage and procure staffing vendors, as well as manage all of the data and information that supports their contingent workforce. 

With a vendor management system you can track and ensure contingent workforce compliance by:

✔️ Mandating business-wide processes: To ensure all hiring managers are complying with local and national regulations, it’s important that your business mandates business-wide processes within your contingent workforce management program. VMS software allows you to standardize processes across your business, such as where your hiring managers source workers and how much they pay staffing vendors.

✔️ Centralize the management of your contingent workforce: A VMS helps your business to move away from time-consuming and error-prone manual spreadsheets. When multiple spreadsheets get saved across your organization, and employees input the wrong information, your business is left with no visibility into how workers were sourced, how much for and under what conditions. This leaves your business vulnerable to compliance risk.

✔️ Properly document contingent workforce data: A vendor management system gives you the platform you need to properly document, classify and define your relationship with nontraditional workers. Proper documentation of contingent workers will ensure your business doesn’t incorrectly identify the relationship between them and your organization.

Do you want to learn more about how a vendor management system can help your business track contingent workforce compliance? Get a free demo of Conexis VMS today

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Wayne Burgess

Wayne Burgess

Prior to starting Conexis, Wayne was a tireless champion for clients within Accenture’s Procurement practice with specific experience across the Services and Contingent Labour spectrum. Wayne has run programs from as small as $5m to as big as $2bn. Wayne has deep consulting and operational delivery experience. He is a talented leader of organizations and has a proven track record of driving significant customer value.

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