Leading AI Innovation in Vendor Management | Conexis VMS

Conexis Nexi AI

What is Nexi AI?

Nexi AI is our AI agent, built directly into the Conexis platform with advanced capabilities and learning functionality.

Nexi AI can provide instant support with customized responses based on our client’s specific role and system. It operates 24/7 in multiple languages. The AI functionality means Nexi AI is constantly learning about individual clients and their specific systems to provide customized, more accurate responses. 

Smarter Support. Real-Time Answers. Always On. 

The first rollout of Nexi AI focused on revolutionizing customer support. By leveraging advanced natural language processing (NLP), Nexi AI delivers fast, human-like responses to user inquiries - 24/7, across multiple channels. The AI functionality means Nexi AI is constantly learning about individual clients and their specific systems to provide customized, more accurate responses.  

Whether you're an MSP user, HR leader, hiring manager, staffing agency, or contingent worker, Nexi AI provides instant assistance to help you get the answers you need fast! 

Key benefits of the Nexi AI Agent:  

• Instant support for frequently asked questions and common troubleshooting. 

• 24/7 availability, ensuring customers always have access to help.  

• Smart escalation, seamlessly transferring complex issues to human agents.  

• Client-specific responses that provide support based on the user’s role and specific system configurations/customizations.  
• Multiple languages, with instant translation if tickets are escalated to a human agent.  
• Multichannel integration, including website, mobile app, and more. 

“The Nexi AI support agent is a natural extension of our award-winning white glove customer service,” said Michelle Rhodes, VP Client Operations of Conexis VMS. “Our customer service approach, with dedicated client representatives, won’t change – we're just enhancing our support model to be even more responsive and available 24/7. With the ability to better-serve a more dynamic geographical range and allow real-time language translation, Nexi AI will allow us to further broaden our customer base, and serve customers in new regions more effectively, in over 35 languages.”

With this launch, Conexis VMS reaffirms its commitment to being the leader in VMS innovation, efficiency, and customer service. This AI milestone is just the beginning of a roadmap that includes deeper automation and AI-driven insights in the near future

The Conexis VMS Nexi AI Roadmap

Building the Future of Vendor Management AI  

With Nexi AI, Conexis is once again raising the bar for innovation in the VMS space. 

Our best-in-class tech stack allows us to deliver cutting-edge AI features to market – fast. We’re delivering cutting-edge AI capabilities that make contingent workforce management faster, easier, and more efficient. And this is just the beginning.  

Nexi AI is the foundation of a broader Conexis Nexi AI Roadmap that includes:

• Deeper automation
• Intelligent task routing
• Predictive analytics
• Real-time program insights
  

All powered by AI

With Nexi AI, Conexis continues to push the boundaries of what’s possible in workforce management. Our agile tech stack enables us to bring AI-driven features to market quickly - ensuring our clients always stay ahead of the curve.

“This is just the beginning of our AI roadmap, as we continue to stay laser-focused on being the most innovative and modern VMS on the market,” said John Clark, President & CEO of Conexis VMS. “Our revolutionary tech stack allows us to deliver cutting-edge AI features to the market more quickly than many competitors. We have several more AI capabilities in development with both AI agents and AI workflows, set to roll out later this year and into 2026. AI is evolving rapidly, and I’m proud that Conexis is taking the lead in our industry, reinforcing our role at the forefront of driving innovation in the VMS market.”

Read Press Release

Ready to Experience Nexi AI?

Our modern, easy-to-use Vendor Management System is now even smarter - with Nexi AI.

✅ Streamlining contingent workforce management

✅ Expanding support and operations

✅ Delivering immediate solutions  - while still maintaining customer support

Want to learn more about Nexi AI? 

Let us show you how Conexis VMS and Nexi AI can help solve your contingent workforce challenges. Whether you manage five vendors or fifty, our platform is designed to scale with your business.

📅 Book Your Personalized Demo Today