2 May 2025

MSPs: 3 Ways to Immediately Add Value to Your Clients CW Programs

Wayne Burgess
Wayne Burgess

As more companies turn to Managed Service Providers (MSPs) to manage their contingent workforce programs, the pressure is on for MSPs to differentiate themselves, deliver measurable value, and drive ROI for their clients.  But with dozens of MSPs competing for market share, how can your business stand out?

This blog explores three proven strategies MSPs can use today to deliver meaningful value to clients  - and how a purpose-built VMS like Conexis VMS can help.

Why MSPs Play a Critical Role in Contingent Workforce Success

Organizations of all sizes are increasingly outsourcing business functions to gain flexibility, speed, and access to specialized expertise. This trend is especially evident in contingent workforce management, where businesses need help coordinating staffing agencies, ensuring compliance, and managing costs.

By partnering with the right MSP, companies gain:

  • Full visibility into their contingent workforce

  • Improved program compliance

  • Better supplier performance

  • Optimized workforce costs

But simply delivering a standard service isn’t enough anymore. According to Deloitte, companies are seeking providers that go beyond execution to deliver strategic value — through innovation, technology, and agility.

3 Ways MSPs Can Add Immediate Value to Clients

1. Drive Continuous Program Improvement With Innovation

To stay competitive, MSPs must go beyond day-to-day execution and proactively introduce improvements to their clients' programs.

That means:

  • Surveying hiring managers and staffing agencies for feedback

  • Identifying bottlenecks and improvement areas

  • Bringing new ideas to the table  - from process improvements to VMS enhancements

💡 Tip: Even one or two innovative suggestions per year can make a huge impact and remind clients of the invaluable role MSPs plays in propelling the growth and success of their businesses, fostering enduring partnerships.


2. Optimize Efficiency with the Right VMS

Many MSPs underestimate the role their vendor management technology plays in driving client success. Whether it's accelerating onboarding, reducing manual tasks, or streamlining compliance, the right VMS can unlock significant efficiency gains.

Here’s how MSPs can create soft-dollar savings and productivity boosts:

  • Review current VMS usage  - are all key features being used?

  • Identify inefficient workflows that can be automated

  • Recommend a more agile or easier-to-use VMS if current tools fall short

🛠️ Solution

💡 Tip: Partner with a VMS that is designed specifically for MSPs managing mid-sized or lower-spend contingent workforce programs. Organizations can realize efficiency gains and productivity improvements by implementing  a vendor management system that has been designed specifically for smaller spend organizations.


3. Reassess and Modernize Program Policies

As contingent workforce programs expand and adapt, the policies and regulations should evolve accordingly. However, in many instances, these guidelines persist even when they may no longer be relevant or necessary.

These regulations only serve to create unnecessary layers of bureaucracy that hinder the primary objective of the contingent workforce program - efficiently filling positions with top-quality individuals within a specified budget. Moreover, these guidelines must be enforced to guarantee the company's compliance with local labor laws, reducing the risk of co-employment or misclassification.

Managed Service Providers (MSPs) can greatly assist their clients by consistently reassessing the policies and regulations within the contingent workforce program and suggesting revisions to minimize any unnecessary red tape while still meeting current legal requirements.

MSPs can add value by:

  • Conducting regular policy reviews with clients

  • Flagging outdated or overly restrictive guidelines

  • Helping clients strike the right balance between compliance and agility

💡 Tip: Updating policies can reduce cycle times, attract better talent, and ensure the program aligns with current labor regulations - without adding risk.


Bonus: Why MSPs Choose Conexis VMS

At Conexis, we understand the unique needs of MSPs. That’s why we’ve built a vendor management system that’s:

  • Simple to use for all stakeholders

  • Fast to implement (fully functional in weeks, not months)

  • Affordable  - with pricing that makes sense for smaller and mid-sized programs

  • Backed by a team that supports MSP success every step of the way

  • Read about Conexis VMS for Managed Service Providers 

👉 See for yourself with our 2-minute self-guided tour or schedule a personalized demo.


Ready to Add More Value to Your Clients?

Whether you're managing a small contingent workforce program or supporting multiple clients across regions, the right VMS can amplify your MSP services and deliver real, measurable results.

Let’s work together Contact Conexis today to learn how our VMS can help your MSP stand out.

📅 Schedule a Private Consultation | 📅 Book a Demo

About Conexis VMS

Conexis VMS is the world’s most modern vendor management system, built on the latest technology and designed with the user in mind. Conexis stands out from other VMS solutions due to its unique functionality and features such as open APIs and flexible data solutions which allow our customers to create fast, easy, and cost-effective integrations, that can be done in under a week, compared to the legacy systems, which have to custom code each one. 

We are also leading the industry with our white-gloves customer care, our pricing and our fast implementation.  With our market-leading work shift, scheduling, timekeeping, and credentialing capabilities, Conexis is the only VMS that can handle all skill categories without clunky third-party add-ons.  Learn more about our company and our award winning VMS Software. 

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Wayne Burgess

Wayne Burgess

Wayne Burgess is the Co-Founder of Conexis VMS, a technology company focused on helping organizations get control of their Contingent Workforce.

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