MSPs: 3 Ways to Immediately Add Value to Your Client's Programs

MSPs, want to stand out? Here are three ways to deliver more value—and how a VMS can help you do it now.

As more companies turn to Managed Service Providers (MSPs) to manage their contingent workforce programs, the pressure is on for MSPs to differentiate themselves, deliver measurable value, and drive ROI for their clients. But with dozens of MSPs competing for market share, how can your business stand out?

This article explores three proven strategies MSPs can use today to deliver meaningful value to clients - and how a purpose-built VMS like Conexis VMS can help.

Why MSPs Play a Critical Role in Contingent Workforce Success

Organizations of all sizes are increasingly outsourcing business functions to gain flexibility, speed, and access to specialized expertise. This trend is especially evident in contingent workforce management, where businesses need help coordinating staffing agencies, ensuring compliance, and managing costs.

By partnering with the right MSP, companies gain:

Full visibility into their contingent workforce
Improved program compliance
Better supplier performance
Optimized workforce costs

But simply delivering a standard service isn’t enough anymore. According to Deloitte, companies are seeking providers that go beyond execution to deliver strategic value — through innovation, technology, and agility.

3 Ways MSPs Can Add Immediate Value to Clients

1. Drive Continuous Program Improvement With Innovation

To stay competitive, MSPs must go beyond day-to-day execution and proactively introduce improvements to their clients' programs.

That means:

Surveying hiring managers and staffing agencies for feedback
Identifying bottlenecks and improvement areas
Bringing new ideas to the table - from process improvements to VMS enhancements

💡 Tip: Even one or two innovative suggestions per year can make a huge impact and remind clients of the invaluable role MSPs plays in propelling the growth and success of their businesses, fostering enduring partnerships.

2. Optimize Efficiency with the Right VMS

Many MSPs underestimate the role their vendor management technology plays in driving client success. Whether it's accelerating onboarding, reducing manual tasks, or streamlining compliance, the right VMS can unlock significant efficiency gains.

Here’s how MSPs can create soft-dollar savings and productivity boosts:

Review current VMS usage - are all key features being used?
Identify inefficient workflows that can be automated
Recommend a more agile or easier-to-use VMS if current tools fall short

🛠️ Solution:

💡 Tip: Partner with a VMS that is designed specifically for MSPs managing mid-sized or lower-spend contingent workforce programs. Organizations can realize efficiency gains and productivity improvements by implementing a vendor management system that has been designed specifically for smaller spend organizations.

3. Reassess and Modernize Program Policies

As contingent workforce programs expand and adapt, the policies and regulations should evolve accordingly. However, in many instances, these guidelines persist even when they may no longer be relevant or necessary.

These regulations only serve to create unnecessary layers of bureaucracy that hinder the primary objective of the contingent workforce program - efficiently filling positions with top-quality individuals within a specified budget. Moreover, these guidelines must be enforced to guarantee the company's compliance with local labor laws, reducing the risk of co-employment or misclassification.

Final Thoughts

Managed Service Providers (MSPs) can greatly assist their clients by consistently reassessing the policies and regulations within the contingent workforce program and suggesting revisions to minimize any unnecessary red tape while still meeting current legal requirements.

MSPs can add value by:

Conducting regular policy reviews with clients
Flagging outdated or overly restrictive guidelines
Helping clients strike the right balance between compliance and agility

💡 Tip: Updating policies can reduce cycle times, attract better talent, and ensure the program aligns with current labor regulations - without adding risk.

Looking for a VMS Partner?

At Conexis, we believe that MSPs need a better VMS. If you are looking for a VMS partner, contact us. We will work with you to help you dramatically improve the service you provide to your clients.

Why Conexis VMS is the Right Choice for MSPs

Whether you're managing a mid-size contingent workforce program, supporting multiple clients across regions, or looking for a mid-market VMS to add to your offering, the right VMS can amplify your MSP services and deliver real, measurable results.

We’ve built a VMS specifically for mid-market contingent workforce programs that is easy to use, cost-effective, flexible, and fast to deploy. Our platform can be implemented in as little as a few weeks (not months), helping you deliver value to clients faster than ever before.

Learn more about Conexis VMS for MSPs

About Conexis VMS

Conexis is an award-winning Vendor Management System built for organizations that want the power of enterprise software without the complexity or cost.

Leveraging the latest technology, Conexis delivers the expertise, reliability and security of enterprise systems, while offering the flexibility, user friendliness and tailored, personal service you require. Learn more about our Company and why organizations Choose Conexis VMS.

Discover the Power of Conexis VMS for MSPs

Conexis VMS is purpose-built for organizations seeking to manage their contingent labor spend effectively. Here’s why we're the right choice:

Fast Deployment: Get up and running in weeks, not months
Transparent Pricing: Flexible pricing with no hidden costs
White-Label Ready: Customize the platform with your brand
Real-Time Insights for MSPs: Built-in analytics and unrestricted access to your own data
Audit-Ready Compliance: Store contracts, worker data, and rates in one secure hub