22 May 2024

5 Ways Healthcare Utilizes a VMS Differently from other Sectors

John Clark
John Clark

Managing a contingent workforce in the healthcare industry presents its own set of challenges. From meeting strict regulatory requirements to catering to ever-changing patient care needs, healthcare organizations must navigate a complex environment. In this post, we explore how the healthcare sector leverages a VMS, showcasing its distinct features that differentiate it from other industries.

A Vendor Management System (VMS) tailored for the healthcare sector is essential for efficiently managing contingent labor while maintaining high standards of patient care and operational efficiency.  But there are some very different ways in how the healthcare industry leverages a VMS that is different from other industries. 

1 - Compliance and Credentialing

One of the most significant differences in how the healthcare industry uses a VMS is the emphasis on compliance and credentialing. Healthcare organizations must adhere to strict regulatory standards set by bodies such as The Joint Commission, OSHA, and CMS. A healthcare-specific VMS ensures that all contingent workers are properly credentialed and compliant with these regulations. This includes tracking licenses, certifications, background checks, and ongoing training requirements as well as all credential expiration dates, thereby reducing the risk of non-compliance and ensuring that only qualified professionals are assigned to patient care roles.

2 - Rapid Response to Staffing Needs

The healthcare sector often experiences more unpredictable staffing demands than other industries due to sudden increases in patient admissions, seasonal illnesses, or emergencies like pandemics. A VMS in healthcare must be capable of rapidly deploying contingent workers to meet these urgent needs. This involves real-time visibility into the availability of qualified personnel and the ability to quickly match them with open positions. Such agility is crucial in maintaining the quality of patient care and operational efficiency during peak times.

3 - Specialized Talent Pools

Unlike other industries, healthcare requires a wide range of specialized skills and qualifications. A healthcare VMS needs to manage a diverse pool of talent, including nurses, doctors, medical technicians, and administrative staff. Each role has distinct requirements, and the VMS must be able to categorize and match candidates based on their specific qualifications and experience. This ensures that the right talent is placed in the right roles, enhancing the overall effectiveness of the healthcare organization.

4 -  Integration with Healthcare Systems

A VMS in the healthcare industry must seamlessly integrate with other healthcare systems, such as Electronic Health Records (EHR) and Hospital Information Systems (HIS). This integration enables streamlined communication and data sharing between the VMS and other critical systems, ensuring that contingent workers have access to the necessary patient information and administrative tools. It also helps in maintaining accurate records and improving the coordination of care.

5 - Shift Capture and Scheduling

Effective shift capture and scheduling are critical in the healthcare industry, where 24/7 coverage, last minute bookings and cross department usage (think nurses that work in many departments or areas of a hospital) bring a unique flavor. A healthcare-specific VMS must offer robust scheduling capabilities to manage complex shift patterns and ensure adequate coverage across all departments. This includes automated scheduling, real-time shift tracking, and the ability to handle last-minute changes due to unforeseen circumstances. By optimizing shift capture and scheduling, a VMS helps healthcare organizations reduce overtime costs, prevent staff burnout, and maintain a consistent level of patient care.


The healthcare industry's use of a Vendor Management System for managing its contingent workforce is distinctly different from other sectors due to its unique challenges and requirements. A healthcare-specific VMS must prioritize compliance and credentialing, rapid response to staffing needs, management of specialized talent pools, integration with healthcare systems, patient safety, cost efficiency, and effective shift capture and scheduling. By addressing these critical areas, a VMS helps healthcare organizations maintain high standards of patient care while effectively managing their contingent workforce.

The Conexis Difference: Built for The Healthcare Industry  

The healthcare sector demands specialized tools to effectively manage its contingent workforce, a challenge that most VMS solutions struggle to address.

However, Conexis stands out with its tailored VMS functionality designed to meet the unique needs of the healthcare industry. From resource pooling to job assignments, managing work shifts, and handling per diem billing, Conexis simplifies the process of sourcing, managing, and compensating both clinical and non-clinical staff members, making it a valuable asset for healthcare organizations. Read more at Conexis VMS for Healthcare.

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Interested in learning more about how a VMS can benefit your Healthcare organization?

Reach out today and learn how our innovative vendor management solution can save your business time and money. Whether you are looking for a new VMS Solution, or just getting started, we are here to help.  See how easy Conexis is to use by taking a quick 2 minute Self-Guided Tour.  Contact Us for a Free No-Obligation Consultation to discuss your workforce challenges (and get immediate actionable insights) or Book a Personal Demo Today! 

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John Clark

John Clark

A Co-Founder of Conexis, and Staffing Industry Analysts’ (SIA) top 40 under 40 recipient, John has more than 15 years experience in the Contingent Workforce, Managed Service Provider and VMS technology space. John has designed, built and run dozens of client workforce programs across multiple industries, managing over $1bn in spend. John’s expertise sits in both program design and delivery as well as VMS technology implementation and management.

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