Is Your Vendor Management System Holding You Back?

Not sure if your VMS is keeping up with your needs? These 5 key questions can help you decide if it’s time for a change.

If your current Vendor Management System (VMS) feels outdated, slow, or hard to use, you’re not alone. Many organizations reach a point where their VMS no longer meets business needs — costing time, money, and productivity.

The good news? You don’t have to stay stuck. Here are 5 key questions to ask yourself to decide if it’s time to switch your VMS provider.

Is it time to change my Vendor Management System? 

Here are 5 questions to ask yourself to help you determine if it's time to re-evaluate and switch your Vendor Management System (VMS) Provider: 

1- Does my current VMS have the right functionality?

Your business has likely evolved since you first implemented your VMS. If your system can’t keep up with today’s operational demands, lacks modern features, or frustrates your users, it may be holding you back.

2 - Am I getting the right support from my VMS Provider?

A great system is only as good as the support behind it. If you feel like just another ticket number, or response times are slow, it’s worth exploring providers that offer more responsive and right-sized support.

3 - Is my VMS Cost Effective?

VMS costs have decreased in recent years, but many companies still overpay for underwhelming systems. If your spend doesn’t match the value you’re getting, you could likely save money (and gain better performance) by switching.

4 - Is my VMS Flexible and Configurable?

Flexibility is critical in today’s workforce landscape. If your VMS lacks open APIs, limits customization, or forces you into rigid processes, you’re not getting the agility your business needs.

5 - Do my users actually like my current VMS?

User adoption is a key success factor. If employees avoid the system, find workarounds, or complain about usability, your VMS may be more of a burden than a solution.

What to Do If the Answer Is “No”

If you answered “no” to any of the above, it may be time to switch providers. And that’s where Conexis VMS makes it easy with our Easy Switch program -  a white-glove transition service designed to minimize disruption and get you up and running in weeks, not months.

Why Switching to Conexis VMS Is Different

1 - The Conexis Easy Switch Program

• Workflow & Requirements Mapping: We document your current processes and design an improved configuration.

• Seamless Data Migration: We handle all migration steps, testing for accuracy and integrity.

• Change Management & Communication: Templates and support to keep every stakeholder aligned.

• Training & Hypercare: Hands-on training plus 90 days of “hypercare” with guaranteed one-hour response times.

2 - Flexible Pricing That Saves You Money

• No setup fees

• Pay-as-you-go models (percentage of spend or license)

• Free standard configuration, APIs, and dedicated account team

3 - Built on the Most Modern VMS Tech Stack

• Lightning-fast AWS microservices

• Open API & SDK for integrations in under a week

• Advanced analytics and AI tools for smarter decision-making

4 - Tailored for Mid-Market Programs

Conexis delivers enterprise-level reliability and security without enterprise-level cost or complexity — making it ideal for mid-market organizations, MSPs, and staffing agencies.

5 - Loved by Users, Backed by Customer Care

• NPS score of 71 vs industry average of -35 (SIA)

• 91.7% of all inquiries resolved in under 3 hours

• Dedicated “We Care” team for every client

More About Conexis "Easy Switch" Program

We understand that transitioning to a new VMS can feel daunting, so we’ve developed a white-gloves “Easy Switch” program  to make the process as smooth as possible. 

We make it easy with Conexis Easy Switch.  Our specialized Easy Switch Team will take care of every detail for you, ensuring a seamless transition. Our team meticulously plans and executes each step, from initial assessment to final implementation, and handles all the complexities, so you can focus on your core business activities without any interruptions. Plus, you can be up and running - fully operational - in just a few weeks.

Learn more about Conexis Easy Switch 

Here's how Easy Switch works

Our team meticulously plans and executes each step, from initial assessment to final implementation and on-going post implementation support. 

1. Workflow and Business Requirements
   Conexis begins by documenting your existing VMS workflows, business rules, and requirements. They take the time to understand your current processes and identify areas for improvement that your existing system can’t deliver. This culminates in a detailed business requirements document that serves as the blueprint for your new system configuration.
2. Data Migration
   One of the trickiest parts of switching VMS providers is migrating your data. Conexis leads this process by setting up a migration data warehouse and connecting to your current VMS data source or uploading data from your legacy system. They rigorously test the data quality and integrity until you’re confident that everything is accurate.
3. Communications and Change Management
   Change can be unsettling, but Conexis is there to ease the transition. They provide all the necessary communication templates for effective stakeholder engagement, ensuring that everyone from MSPs to internal users is kept in the loop. Plus, they serve as the single point of contact to answer questions and handle escalations.
4. Training and Hyper Care
   User adoption is critical. That’s why Conexis offers extensive training sessions for all stakeholders. To further support the change, a dedicated Hyper Care team stands by for 90 days post-go-live, guaranteeing a response within one business hour for any issues that arise.
5. White Glove Customer Support
   Finally, Conexis assigns dedicated customer care team who are committed to on-going support and delivering a 100% guaranteed response time and resolving the majority of issues swiftly. With a 99.98% uptime guarantee (with fee refunds if this isn’t met), you can rest easy knowing you’re in good hands.

Learn more about How to Choose the Right VMS

Learn more about the Benefits of a VMS and what to look for when choosing the best VMS for your organization. Download our Free VMS Buyer's Guide here:

Discover the Power of Conexis VMS

Conexis VMS is purpose-built for organizations seeking to manage their contingent labor spend effectively. Here’s why we're the right choice:

• Fast Deployment: Get up and running in weeks, not months
• Transparent Pricing: Flexible pricing with no hidden costs
• White-Label Ready: Customize the platform with your brand
• Real-Time Insights: Make faster decisions with built-in analytics
• Audit-Ready Compliance: Store contracts, worker data, and rates in one secure hub

About Conexis VMS

Conexis is an award-winning Vendor Management System built for organizations that want the power of enterprise software without the complexity or cost.

Leveraging the latest technology, Conexis delivers the expertise, reliability and security of enterprise systems, while offering the flexibility, user friendliness and tailored, personal service you require. Learn more about our Company and why organizations Choose Conexis VMS. 

Contact Us

Whether you are looking to Switch your VMS, we are here to help. Contact Us for a Free No-Obligation Consultation, See how Easy Conexis is to use by taking a quick 2 minute Self-Guided Online Demo, or Book a Personal Demo Today! 

Additional Articles on this Topic: 

• Can I switch my VMS without changing my MSP?
• Is it time to re-evaluate your VMS?
• Conexis Easy Switch - we make switching easy for you