--- title: Why User Adoption is important for MSP and VMS Success description: Discover why the key to having a successful contingent workforce management program is MSP VMS adoption. image: https://www.conexisvmssoftware.com/hubfs/1.%20MASTER%20MASTER%20Blog%20and%20Website%20Page%20IMAGES%202026/NPS%20ADOPTION%20USER%20EXPERIENCE%20PARTNERSHIP/NPS%20blogs%201200x672%20blogs/co-workers-smililng-looking-at-computer-customer-care-1200-627-39.jpg --- - [BOOK A DEMO](https://www.conexisvmssoftware.com/book-a-demo) - [TAKE A TOUR](https://www.conexisvmssoftware.com/self-guided-tour-of-conexis-vms-vendor-management-system-demo) [![Conexis Logo](https://www.conexisvmssoftware.com/hubfs/CONEXIS%20LOGO/ConexisLogo%20Square%20Green-Black-FINAL-1.svg) ![Conexis Logo](https://www.conexisvmssoftware.com/hubfs/CONEXIS%20LOGO/ConexisLogo%20Square%20Green-Black-V2.svg)](https://www.conexisvmssoftware.com/) [![Conexis Logo](https://www.conexisvmssoftware.com/hubfs/CONEXIS%20LOGO/ConexisLogo%20Square%20Green-Black-V2.svg)](https://www.conexisvmssoftware.com/) - 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[TAKE A TOUR](https://www.conexisvmssoftware.com/self-guided-tour-of-conexis-vms-vendor-management-system-demo) 5 June 2023 # Why User Adoption is important for MSP and VMS Success [![Wayne Burgess](https://www.conexisvmssoftware.com/hs-fs/hubfs/Wayne100.png?width=30&height=30&name=Wayne100.png) Wayne Burgess](https://www.conexisvmssoftware.com/blog/author/wayne-burgess) - - - Adoption plays a critical role in the success of a contingent workforce program. In this article, we look at why adoption of your VMS and MSP is crucial for maximizing the benefits of a contingent workforce program. A contingent workforce refers to a pool of workers who are not permanently employed by a company but are engaged on a temporary, project, or contract basis. While the advantages of this workforce type are numerous, including cost savings and increased flexibility, their successful management is contingent upon effective utilization of resources like a[Vendor Management System](https://www.conexisvmssoftware.com/what-is-a-vms) (VMS) and [Managed Service Providers (MSP)](https://www.conexisvmssoftware.com/blog/external-workforce-management-whats-the-difference-between-msp-and-vms).  With that in mind, let’s take a further look at why they are key to a successful contingent workforce program. ## What is a VMS? The Vendor Management System is a web-based software application that facilitates the procurement and management of contingent labor. It provides a centralized platform for businesses to automate their contingent workforce management processes.  [A Vendor Management System](https://www.conexisvmssoftware.com/what-is-a-vendor-management-system-vms) ensures transparency, control, and compliance in managing temporary and contract labor, resulting in improved efficiency and cost savings. Despite the benefits that a VMS offers, its potential can only be fully realized through broad and consistent adoption within the organization. The adoption of VMS allows for a streamlined process, reducing the administrative burden on HR and procurement departments. It improves visibility into the contingent workforce, allowing for real-time tracking of contingent labor spend, performance, and risk management. A VMS also encourages compliance with labor laws and regulations, minimizing the risk of non-compliance penalties. However, adoption is more than just the implementation of a system; it involves fostering an organizational culture that values the benefits brought by a VMS. This often requires change management efforts, including training and support for users, to ensure they understand the value of the VMS and can use it effectively. ## What is an MSP? Managed Service Providers (MSP) are another critical component of a successful contingent workforce program. MSPs are companies that take on the responsibility of managing a client's [contingent workforce program](https://www.conexisvmssoftware.com/contingent-workforce-management-guide). They provide services like supplier selection, contract negotiation, performance tracking, and risk management. They can also manage the VMS on behalf of the client, ensuring that it is effectively utilized. ## Why Adoption is Important Like with a VMS, MSP adoption is crucial for maximizing the benefits of a contingent workforce program. An MSP can bring industry expertise, best practices, and economies of scale that can drive significant efficiencies and cost savings in managing contingent labor. However, for an MSP to be effective, the organization must fully embrace and integrate it into its contingent workforce management processes. ## The Importance of Partnership A successful MSP adoption entails a shift in mindset, from viewing the MSP as an external vendor to considering them as a strategic partner. This shift is crucial for fostering a collaborative relationship that allows the MSP to fully understand and align with the organization's goals, strategies, and culture. It also requires effective communication and change management to ensure that all stakeholders understand the role of the MSP and are committed to its success. The adoption of tools like the VMS and partnerships like MSP are pivotal for the success of a contingent workforce program. They provide the mechanisms to effectively manage contingent labor, driving efficiencies, cost savings, and compliance.  ## Final Thoughts Adoption is not merely about implementing a system or engaging a service provider. I t involves a change in mindset and culture. It requires a commitment to leveraging these resources to their full potential, fostering an environment that values and supports their use.  In the rapidly evolving world of work, the adoption of these tools and partnerships is not merely a competitive advantage; it is a necessity. ## Additional Reading on Adoption and NPS - [Our Commitment to Strong User Adoption](https://www.conexisvmssoftware.com/vms-nps-customer-satisfaction-adoption) - [Why Your VMS Provider's Net Promoter Score is Important](https://www.conexisvmssoftware.com/blog/how-to-find-the-best-vms-provider-analyzing-their-net-promoter-score) - [Why the Design of your VMS is Important for a Positive User Experience](https://www.conexisvmssoftware.com/blog/how-sub-par-vms-impacts-contingent-workforce-program-adoption) - [VMS & MSP: Why Adoption is Key to Successful Contingent WF Management](https://www.conexisvmssoftware.com/blog/adoption-the-key-to-successful-contingent-workforce-management) - [5 Key Steps for Successful Vendor Management System User Adoption](https://www.conexisvmssoftware.com/blog/5-key-steps-for-successful-vendor-management-system-user-adoption) - [3 ways to Prepare your Team for a new VMS to ensure High Adoption](https://www.conexisvmssoftware.com/blog/vms-training-and-adoption) - [Why Customer Care is Important in a VMS: 5 Best Practices](https://www.conexisvmssoftware.com/blog/vms-customer-care-best-practices) - [4 Key Questions to Ask a VMS Provider about User Experience](https://www.conexisvmssoftware.com/conexis-vms-buyers-guide) ## Learn more about the benefits of a VMS Learn about the Benefits of a Vendor Management System and how to choose the best one for your organization. [Download our Free VMS Buyer's Guide](https://www.conexisvmssoftware.com/free-vendor-management-system-guide).  [![Everything you need to know about Vendor Management Systems](https://no-cache.hubspot.com/cta/default/7617376/9ad5634f-c8fc-44d7-ac23-49cded1aacec.png)](https://cta-redirect.hubspot.com/cta/redirect/7617376/9ad5634f-c8fc-44d7-ac23-49cded1aacec) ## The Conexis VMS Difference Conexis VMS is an [award-winning](https://www.conexisvmssoftware.com/conexis-vms-awards-and-recognition) vendor management system built for organizations that want the power of enterprise software without the complexity or cost. Leveraging the latest technology, Conexis VMS delivers the expertise, reliability and security of enterprise systems, while offering the flexibility, user friendliness and tailored, personal service you require. Learn more about our [Company](https://www.conexisvmssoftware.com/company) and what makes [Conexis VMS different](https://www.conexisvmssoftware.com/best-vendor-management-system-conexis). ## Discover the Power of Conexis VMS Conexis VMS is trusted by staffing agencies, MSPs and leading organizations to modernize and manage their contingent workforce programs. Here's why organizations choose Conexis VMS: - [Modern VMS Technology](https://www.conexisvmssoftware.com/best-vendor-management-system-conexis) - Built on the latest AWS microservices architecture and Open API - [Fast Implementation](https://www.conexisvmssoftware.com/blog/how-do-they-do-it-how-conexis-launches-a-vms-in-weeks-not-months) - Get up and running in under a month, free setup and training included - [Fully Branded White-Label VMS](https://www.conexisvmssoftware.com/blog/how-do-they-do-it-how-conexis-delivers-fully-branded-white-label-vms) - Your Logo. Your Domain. Your Branded Communication - [Flexible Pricing](https://www.conexisvmssoftware.com/pricing) - No setup fees, with free implementation, training and account management - [Personal Attention](https://www.conexisvmssoftware.com/vms-nps-customer-satisfaction-adoption) - Experienced senior account management from implementation onward ## Switching Your VMS or Just Getting Started? We work with teams at every stage, from first-time buyers to companies replacing outdated platforms that can't keep up. Either way, we'll show you what a modern VMS looks like, up and running in under 30 days. | [![Take a self-guided tour of Conexis VMS ](https://no-cache.hubspot.com/cta/default/7617376/6617fad0-9168-4a45-b474-c96a34628641.png)](https://cta-redirect.hubspot.com/cta/redirect/7617376/6617fad0-9168-4a45-b474-c96a34628641) | [![Book a private consultation with Conexis VMS](https://no-cache.hubspot.com/cta/default/7617376/838fcdf1-1e6b-4f38-94ca-546b5c3f500a.png)](https://cta-redirect.hubspot.com/cta/redirect/7617376/838fcdf1-1e6b-4f38-94ca-546b5c3f500a) | [![Book a Demo with Conexis VMS](https://no-cache.hubspot.com/cta/default/7617376/18db2c62-a34a-4454-8010-c1bfc7f5e559.png)](https://cta-redirect.hubspot.com/cta/redirect/7617376/18db2c62-a34a-4454-8010-c1bfc7f5e559) | | --- | --- | --- |   [![VMS Adoption & NPS](https://no-cache.hubspot.com/cta/default/7617376/753e6e13-d9b6-4ff7-95f2-901568d80f7b.png)](https://cta-redirect.hubspot.com/cta/redirect/7617376/753e6e13-d9b6-4ff7-95f2-901568d80f7b) ![Wayne Burgess](https://www.conexisvmssoftware.com/hubfs/Wayne100.png) #### Wayne Burgess Wayne Burgess is the Co-Founder of Conexis VMS, a technology company focused on helping organizations get control of their Contingent Workforce. ### Popular posts ![How Do They Do It? How Conexis Open APIs Deliver Fast VMS Integrations](https://www.conexisvmssoftware.com/hubfs/how%20do%20they%20do%20it-Conexis-VMS-Open%20api_%201200x627-44.jpg) ## [How Do They Do It? How Conexis Open APIs Deliver Fast VMS Integrations](https://www.conexisvmssoftware.com/blog/how-do-they-do-it-how-conexis-vms-open-apis-make-vms-integration-fast) [![read more](https://www.conexisvmssoftware.com/hubfs/6M%20Files/read-more.svg)Read More](https://www.conexisvmssoftware.com/blog/how-do-they-do-it-how-conexis-vms-open-apis-make-vms-integration-fast) 17 September 2026 ![How Do They Do It? How Conexis VMS Delivers a White-Label VMS](https://www.conexisvmssoftware.com/hubfs/1.%20MASTER%20MASTER%20Blog%20and%20Website%20Page%20IMAGES%202026/HOW%20DO%20THEY%20DO%20IT%20OPTIMIZED%201200/conexis-vms-white-label-vms-1200-627-60.jpg) ## [How Do They Do It? How Conexis VMS Delivers a White-Label VMS](https://www.conexisvmssoftware.com/blog/how-do-they-do-it-how-conexis-delivers-fully-branded-white-label-vms) [![read more](https://www.conexisvmssoftware.com/hubfs/6M%20Files/read-more.svg)Read More](https://www.conexisvmssoftware.com/blog/how-do-they-do-it-how-conexis-delivers-fully-branded-white-label-vms) 24 June 2026 ![How Do They Do It? How Conexis VMS Can Launch in Under 30 Days](https://www.conexisvmssoftware.com/hubfs/1.%20MASTER%20MASTER%20Blog%20and%20Website%20Page%20IMAGES%202026/HOW%20DO%20THEY%20DO%20IT%20OPTIMIZED%201200/conexis-vms-implementation-1200-627-59.jpg) ## [How Do They Do It? How Conexis VMS Can Launch in Under 30 Days](https://www.conexisvmssoftware.com/blog/how-do-they-do-it-how-conexis-launches-a-vms-in-weeks-not-months) [![read more](https://www.conexisvmssoftware.com/hubfs/6M%20Files/read-more.svg)Read More](https://www.conexisvmssoftware.com/blog/how-do-they-do-it-how-conexis-launches-a-vms-in-weeks-not-months) 1 June 2026 ### Subscribe to the Conexis Monthly Newsletter ![Conexis Logo - White](https://www.conexisvmssoftware.com/hubfs/CONEXIS%20LOGO/ConexisLogo%20Square-White-V2.svg "Conexis Logo - White") [![Conexis VMS Reviews](https://www.conexisvmssoftware.com/hubfs/www.conexisvmssoftware.png)](https://sourceforge.net/software/product/Conexis-VMS/) - [VMS BENEFITS](https://www.conexisvmssoftware.com/benefits-of-vendor-management-system) - [PRICING](https://www.conexisvmssoftware.com/pricing) - [COMPANY](https://www.conexisvmssoftware.com/company) - [CONTACT](https://www.conexisvmssoftware.com/contact) - [CONEXIS VMS](https://www.conexisvmssoftware.com/best-vendor-management-system-conexis) - [LEARN](https://www.conexisvmssoftware.com/vms-vendor-management-system-resources) - [TAKE A TOUR](https://www.conexisvmssoftware.com/self-guided-tour-of-conexis-vms-vendor-management-system-demo) - [BOOK A DEMO](https://www.conexisvmssoftware.com/book-a-demo) ![icon-map-marker](https://www.conexisvmssoftware.com/hubfs/6M%20Files/icon-map-marker.svg)**USA** 350 S NW Highway, Suite 300 Park Ridge, IL 60068 ![icon-map-marker](https://www.conexisvmssoftware.com/hubfs/6M%20Files/icon-map-marker.svg)**Canada** 100 King Street West, Suite 5600 Toronto, ON, M5X 1C9 ![phone-icon](https://www.conexisvmssoftware.com/hubfs/2021/Images/icon-phone.svg)[(312) 776-2006](tel:13127762006) ![SIA\_Corporate Member Logo](https://www.conexisvmssoftware.com/hs-fs/hubfs/SIA_CM_Member_2018%20copy.jpg?width=300&height=74&name=SIA_CM_Member_2018%20copy.jpg)   Copyright © 2026 Conexis VMS - All Rights Reserved. | [Privacy Policy](https://www.conexisvmssoftware.com/privacy-policy) ```json { "@context" : "http://schema.org/", "@type" : "BlogPosting", "author" : { "@type" : "Person", "name" : "Wayne Burgess" }, "dateModified" : "2026-08-02T4:07:29 PM", "datePublished" : "2023-06-05 19:53:14", "description" : "Discover why the key to having a successful contingent workforce management program is MSP VMS adoption. 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